The delivery time varies depending on the shipping method and destination. For deliveries within Germany, the average delivery time is usually 1-3 working days + processing time.
For international deliveries, the duration depends on the distance and customs regulations of the destination country.
As a rule, you can expect a delivery time of 5-10 working days.
Do you accept returns?
Yes, we accept returns. We allow customers to return items within 14 days of purchase, provided they are unused and in their original packaging.
To initiate a return, we ask customers to contact us by email at shop@classievu.de, stating the order number and address details and stating the reason for the return.
After verification, we will inform the customer accordingly and initiate the return process. Please note that certain items, such as hygiene products or personalized items, may be excluded from our return policy.
No, the customer must bear the costs of returns. Except for orders within Germany with a goods value of over 150€, we will provide you with a return slip.
Shipment
shipment tracking
Please track your order using the link in the order confirmation email. As soon as the order has been processed, you will receive the tracking number.
International Shipping
We ship worldwide. Our shipping providers allow us to deliver our products to many different countries. Whether you are in Europe, North America, Asia or other parts of the world, we can send your order to your home. However, please note that shipping costs may vary depending on the destination.
